IT SUPPORT MELBOURNE
IT Support Melbourne: NIKO Computers is an established IT provider with extensive experience and a wide range of services. Our top priority is providing quick and understandable solutions to our customers’ IT problems remotely and through onsite visits. You can rest assured that our remote support representatives possess the expertise to communicate solutions effectively. We guarantee that support tickets for our esteemed Melbourne customers will be resolved promptly.
We offer Microsoft Level 4 Support for various systems, including servers, computers, laptops, Linux, Macs, phones, networks, Office 365, and cloud hosting services. This showcases our comprehensive knowledge and capabilities in the IT industry. Furthermore, we have expertise in telecommunications, ransomware protection, cloud backup, data recovery, office relocation and more, which adds value to our offerings.
With such a broad range of services and our customer-centric approach, you can trust that NIKO Computers is committed to providing reliable and practical support to businesses and residential customers in Melbourne.
All-inclusive IT Support Melbourne
We understand the critical role that IT systems and technology play in keeping businesses running at optimal performance. By proactively identifying and addressing technology problems, our Support team helps prevent costly downtime, allowing businesses to operate smoothly.
Our mission to deliver a pleasant support experience to every customer showcases our commitment to customer satisfaction. By applying world-class information technologies and processes, we aim to assist our customers in achieving their goals effectively and efficiently.
NIKO Computers is a reliable and trustworthy option for businesses of all sizes. Whether it’s a new implementation, an update, or problem-solving for business systems, our support consultants will address all various needs and challenges.
Overall, NIKO Computers’ focus on customer satisfaction, expertise in support, and commitment to timely delivery and reliable assistance positions you as a dependable partner for businesses seeking reliable and effective IT solutions.
SUPPORT METHODS OF IT SUPPORT
Onsite Support
Onsite visit $100ex
Remote Support
1 remote session $80ex
Ticket Support
1 ticket $80ex
Our services
- Helpdesk Support: Assisting end-users with common technical issues.
- Desktop Support: Focusing on computer hardware and software problems for individual users.
- Network Support: Managing and troubleshooting network infrastructure.
- Server Support: Maintaining and optimizing server systems.
- Security Support: Ensuring the security of IT systems and responding to security incidents.
- Cloud Support: Assisting with cloud-based services and platforms.
- Database Support: Manage and troubleshoot database systems.
- Application Support: Supporting specific software applications.
- Hardware Support: Focusing on hardware maintenance and repair.
- Remote Support: Assisting users remotely.
- On-Site Support: Offering in-person assistance for complex issues.
- Vendor-specific Support: Specializing in support for particular vendors or products.
- 24/7 Support: Providing round-the-clock assistance for critical systems.
- Managed IT Services: Outsourcing IT support and management to a third-party provider.
