Welcome to our Agancy
NIKO Computers is an established IT provider with extensive experience and a wide range of services. Our top priority is providing quick and understandable solutions to our customers’ IT problems remotely and through onsite visits. You can rest assured that our remote support representatives possess the expertise to communicate solutions effectively. We guarantee that support tickets for our esteemed Melbourne customers will be resolved promptly.
We offer Microsoft Level 4 Support for various systems, including servers, computers, laptops, Linux, Macs, phones, networks, Office 365, and cloud hosting services. This showcases our comprehensive knowledge and capabilities in the IT domain. Furthermore, we have expertise in telecommunications, ransomware protection, cloud backup, data recovery, office relocation and more, which adds value to our offerings.
With such a broad range of services and our customer-centric approach, you can trust that NIKO Computers is committed to providing reliable and practical support to businesses and residential customers in Melbourne.
Our services
- Helpdesk Support: Providing assistance to end-users for common technical issues.
- Desktop Support: Focusing on computer hardware and software problems for individual users.
- Network Support: Managing and troubleshooting network infrastructure.
- Server Support: Maintaining and optimizing server systems.
- Security Support: Ensuring the security of IT systems and responding to security incidents.
- Cloud Support: Assisting with cloud-based services and platforms.
- Database Support: Managing and troubleshooting database systems.
- Application Support: Supporting specific software applications.
- Hardware Support: Focusing on hardware maintenance and repair.
- Remote Support: Providing assistance to users remotely.
- On-Site Support: Offering in-person assistance for complex issues.
- Vendor-specific Support: Specializing in support for particular vendors or products.
- 24/7 Support: Providing round-the-clock assistance for critical systems.
- Managed IT Services: Outsourcing IT support and management to a third-party provider.
All-inclusive IT Support Melbourne
We understand the critical role that IT systems and technology play in keeping businesses running at optimal performance. By proactively identifying and addressing technology problems, our Support team helps prevent costly downtime, allowing businesses to operate smoothly.
Our mission to deliver a pleasant support experience to every customer showcases our commitment to customer satisfaction. By applying world-class information technologies and processes, we aim to assist our customers in achieving their goals effectively and efficiently.
NIKO Computers is a reliable and trustworthy option for businesses of all sizes. Whether it’s a new implementation, an update, or problem-solving for business systems, our support consultants will address all various needs and challenges.
Overall, NIKO Computers’ focus on customer satisfaction, expertise in support, and commitment to timely delivery and reliable assistance positions you as a dependable partner for businesses seeking reliable and effective IT solutions.
MANAGED IT SERVICES
Managing computer problems or an external support provider can be time-consuming if you have limited resources. Our IT department team can handle everything needed to maintain your IT assets, ensuring they are reliable, proactive, and secure. Whenever you require assistance, our friendly and professional technicians are only a phone call or email away.
CLOUD MIGRATION
Experience the advantages of utilizing cutting-edge applications while enjoying the flexibility and cost-effectiveness of adjusting user licenses based on your evolving requirements. Our support team will assist you in migrating your current servers to the Cloud and delivering a fully managed cloud solution.
Cybersecurity Strategy IT support
In today’s world, seeking advice, support, and IT solutions from experts like NIKO Computers is essential to keep cybercriminals at bay. Our experience and knowledge can be invaluable in protecting your security.
BACKUP & DISASTER RECOVERY
Undoubtedly, your business relies heavily on its data. With our support, you can rest assured that we regularly back up and test your data to ensure it runs smoothly. You can sleep soundly at night, knowing your data is safe. Moreover, in a disaster, we can quickly recover your data from anywhere, allowing your business to get back up and running without delay.